Our products are licensed per domain name (or IP address) used to access the website where the product is installed.
You must register at least one domain name (or IP address) when you purchase a product, and you can also request a change at any time by sending an email to firstname.lastname@example.org.
Please be aware of the following rules for using domain names
We count the subdomain as a different domain name. For example, if you register koolchart.com as a domain name, you can use the product for both koolchart.com and www.koolchart.com, but not for blog.koolchart.com.
For example, if you register koolchart.com as a domain name when you purchase a product and want to use it for blog.koolchart.com, you can send an email to email@example.com to request a change.
You can also register your IP address as a domain name if you access your website with an IP address.
You can order our Products online by using PayPal payment system. After placing an order you will receive an order confirmation from PayPal, and we will also send you a follow up email that contains your license information and technical support contacts. All orders are reviewed and processed within 24 hours (Mon-Fri).